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Legal

Cookie Policy

HOME is deliberately light on cookies. We use what is needed to sign you in and remember your choices, and nothing optional runs until you say yes.

Version 1.0 · In effect from 9 August 2026 · HOME is operated by Posuna Solutions Ltd, a company registered in England and Wales (no. 17036115), 25 Boringdon Avenue, Plymouth, England, PL5 1UU.

1. Strictly necessary — always on

These are required for the app to work, so they do not need consent under the Privacy and Electronic Communications Regulations. They contain no advertising identifiers.

  • Authentication session. Stored by our authentication provider to keep you signed in securely and to refresh your session. Cleared when you sign out.
  • Your cookie choice. A small record of the decision you make below, so we do not ask again on every visit.
  • Interface preferences. Small values such as whether you dismissed the install prompt or a trial reminder.
  • Security and load balancing. Short-lived values set by our hosting and payment providers to protect against fraud and abuse during sign-in and checkout.

2. Analytics — only with your consent

We would like to understand which features families actually use, so we can improve the ones that matter. Analytics are not switched on at all unless you accept them: no identifier is created and no event is sent while consent is absent or refused. When you do accept, we record only a small list of milestones — such as visiting the homepage, completing registration or creating a family — against a random identifier stored on your own device. This is measured by us, on our own servers; it is never shared with an advertising network. Analytics never include names, children's details, task or homework content, or any financial amounts.

We do not use advertising or cross-site tracking cookies, and we do not allow third parties to track your family across other websites.

3. Your choice

You can change your mind whenever you like — refusing or withdrawing consent has no effect on how HOME works for your family.

4. Browser controls

You can also block or delete cookies in your browser settings. Blocking strictly necessary cookies will sign you out and stop the app from working properly.

5. More information

For how we handle the rest of your family's information, see our Privacy Policy.

Contact us

Posuna Solutions Ltd, 25 Boringdon Avenue, Plymouth, England, PL5 1UU.
General and account help: support@homefamily.app
Privacy, data rights and deletion requests: privacy@homefamily.app
You can also use our support page. We aim to reply to every message within 5 working days, and to formal data rights requests within one month as required by UK GDPR and the Data Protection Act 2018.